Parts Advisor

Genuine Parts Company
Livingston, Scotland, United Kingdom
Full Time
On Site
Junior
0+
Retail Retail Wholesale Trade

Posted 2 months ago

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Excellent 4.7

Job summary

The Parts Advisor will support NAPA Auto Parts UK & Ireland by maintaining and expanding the local customer base through order processing, outbound calling, and building long-term customer relationships. Key responsibilities include upselling, promoting offers, and ensuring accurate first-time order fulfillment, requiring excellent communication, organization, and customer-focused skills.

Responsibilities

The Parts Advisor is responsible for managing branch operations with a focus on expanding the local customer base through telephone sales and outbound calling. They will also build long-term customer rapport and ensure accurate order fulfillment to minimize credits and returns.

Qualifications

Communication Skills Customer Service Empathy Organisation Proactivity Telephone Sales Upselling

Successful candidates must be punctual, organized, and efficient while working toward deadlines. They should also possess excellent communication skills, a proactive attitude, and the ability to demonstrate empathy toward customers.

English

Benefits

  • Performance based bonus
  • Exclusive discounts
  • Cashback from major retailers
  • Career progression opportunities
  • Bespoke training
  • Free pension advice
  • Health tools
  • Wellbeing tools
  • Financial tools
  • Car parts discount

Company

Genuine Parts Company

Genuine Parts Company

linkedin
Wholesale Motor Vehicles and Parts
Location
Livingston, Scotland, United Kingdom
Website
genpt.com

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Excellent 4.7
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