Core Client Advocate, Southeast

Peregrine Technologies
Nashville, Tennessee, United States
Full Time
Hybrid
Mid
USD 110,000 – 130,000
Customer Service & Support Public Safety Emergency Services

Posted 3 days ago

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Excellent 4.7

Job summary

The role involves managing customer relationships, supporting the adoption of technical software solutions, and ensuring customer satisfaction through empathetic engagement and problem-solving, primarily supporting public safety organizations and government agencies.

Responsibilities

The Core Client Advocate will own customer relationships, acting as the primary interface between clients and the internal engineering team. They are responsible for driving full user adoption, managing workflows, and surfacing mission-critical data to ensure customer success.

Qualifications

Account Management Communication Skills Critical Thinking Customer Relationship Management Data Analysis Empathy Problem Solving Product Adoption Relationship Building Technical Software Support

Candidates must have 3-7+ years of experience supporting technical software solutions, preferably within law enforcement, public safety, or military sectors. The role requires excellent relationship-building skills and the ability to travel approximately 60% of the time.

English

Benefits

  • Equity
  • Bonus

Company

Peregrine Technologies

Peregrine Technologies

linkedin
Software Development
Location
Nashville, Tennessee, United States

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Excellent 4.7
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