Remote Guest Services Representative – Travel

Genovaire Travel Group
London, England, United Kingdom
Full Time
Remote
Junior
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

We are seeking a Remote Guest Services Representative in the travel industry responsible for assisting travelers with inquiries, bookings, and trip preparation, ensuring a positive customer experience through excellent communication and support.

Responsibilities

The role involves responding to traveler inquiries and providing support across various communication channels. You will also be responsible for managing booking updates, monitoring upcoming trips, and ensuring clear communication regarding travel policies.

Qualifications

communication skills customer service detail-oriented digital platforms independent working

The ideal candidate possesses a strong customer-service mindset and excellent written and verbal communication skills. You must be detail-oriented, dependable, and capable of working independently while adapting to digital booking platforms.

English

Benefits

  • Flexible hours
  • Structured training resources
  • Collaborative team atmosphere
  • Growth opportunities

Company

Genovaire Travel Group

Location
London, England, United Kingdom

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Excellent 4.7
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