Guest Services Manager

Auberge Collection
Kawaihae, Hawaii, United States
Full Time
On Site
Manager
USD 0 – 90,000
High School
Hospitality Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

The Guest Services Manager oversees and leads the front office team, ensuring an exceptional guest experience from pre-arrival to check-out, while aligning operations with senior management. Responsibilities include mentoring staff, improving guest satisfaction, and maximizing departmental financial performance.

Responsibilities

The Guest Services Manager will lead and mentor the front office team to ensure an exceptional guest experience from arrival to departure. They will collaborate with leadership to optimize hotel operations and maintain high standards of guest satisfaction.

Qualifications

Communication Guest Service Leadership Microsoft Windows Property Management Systems

Candidates must have at least 2 years of leadership experience in guest services or a related field. A high school diploma is required, while a bachelor's degree is preferred, along with proficiency in property management systems.

English

Company

Auberge Collection

Auberge Collection

linkedin
Hospitality
Location
Kawaihae, Hawaii, United States

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Excellent 4.7
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