Customer Service Representative

Garage Door Doctor
Indianapolis, Indiana, United States
Full Time
On Site
Junior
USD 31,200 – 37,440
High School
Customer Service & Support Home Personal Services

Posted 2 weeks ago

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Excellent 4.7

Job summary

Support customers via phone, email, and chat to deliver excellent service, resolve issues, and promote additional services, working closely with technicians and team members.

Responsibilities

You will serve as the primary point of contact for customers via phone, email, and chat to provide exceptional service and resolve inquiries. Additionally, you will maintain accurate records and collaborate with technicians to ensure seamless service delivery.

Qualifications

Active Listening Communication Customer Service Empathy Multitasking Organization Problem Solving Research Skills Teamwork Time Management

Candidates must have at least one year of customer service experience and possess strong communication and organizational skills. A high school diploma or equivalent is required, and familiarity with ServiceTitan is considered a significant advantage.

English

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Paid Time Off
  • Holidays
  • 401k
  • 401k Matching
  • Employee Discount
  • Employee Referral

Company

Garage Door Doctor

Garage Door Doctor

linkedin
Construction
Location
Indianapolis, Indiana, United States

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Excellent 4.7
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