Spa Concierge/Spa Front Desk Associate/Guest Services

OneSpaWorld
Waikoloa, Hawaii, United States
Full Time
On Site
Junior
USD 0 – 41,080
High School
Hospitality Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

The Spa Concierge/Spa Front Desk Associate at Mandara Spa in Waikoloa, Hawaii, is responsible for welcoming guests, managing reservations, assisting with inquiries, and providing exceptional guest service in a luxury resort environment. The role requires customer service skills, good communication, and basic computer proficiency, with experience in hospitality or similar fields preferred.

Responsibilities

The Spa Concierge is responsible for greeting guests, managing reservations, and processing payments while maintaining a clean and welcoming reception area. They also provide information about spa services and support the broader spa team to ensure smooth daily operations.

Qualifications

Booking Systems Communication Computer Skills Customer Service Hospitality Listening Skills Reservation Management Retail Experience Spa Experience

Candidates must have at least one year of customer service or hospitality experience and possess strong communication skills. A high school diploma or equivalent is required, along with authorization to work in the United States.

English

Benefits

Sign on bonus

Company

OneSpaWorld

OneSpaWorld

Health, Wellness & Fitness
Location
Waikoloa, Hawaii, United States

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Excellent 4.7
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