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Parts Advisor
Genuine Parts Company
Rosyth, Scotland, United Kingdom
Full Time
On Site
Junior
0+
Retail
Retail Wholesale Trade
Posted 1 month ago
Job summary
The Parts Advisor manages customer relationships, processes orders, and promotes sales in an automotive parts branch, focusing on customer service, order accuracy, and upselling to increase revenue.
Responsibilities
The Parts Advisor will focus on maintaining and expanding the local customer base by taking orders and upselling products. They are also responsible for outbound calling to raise awareness and ensuring accurate order fulfillment to minimize returns.
Qualifications
Communication
Customer service
Empathy
Order processing
Organisation
Relationship management
Sales
Upselling
Successful candidates must be punctual, organized, and efficient while working towards deadlines. They should also possess excellent communication skills, a professional demeanor, and a proactive, enthusiastic approach to customer interactions.
English
Benefits
- Exclusive discounts and cashback from major retailers
- Career progression opportunities
- Bespoke training
- Free pension advice
- Free access to health, wellbeing and financial tools
- Performance based bonus
- Discount on car parts
Company
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Parts Advisor
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Genuine Parts Company
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