Outbound Contact Center Sales Coach

Sun Coast Sciences
Tempe, Arizona, United States
Full Time
Remote
Manager
USD 55,000 – 71,000
Sales Information Technology Telecommunications

Posted 1 month ago

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Excellent 4.7

Job summary

The Sales Coach will lead and develop outbound sales agents, conduct training and live coaching, monitor performance, ensure process adherence, and collaborate cross-functionally to improve team results and customer experience.

Responsibilities

The Sales Coach is responsible for leading, training, and developing a team of agents through a scripted sales process to ensure consistent performance. They will conduct live call coaching, manage performance documentation, and collaborate with cross-functional teams to optimize the customer experience.

Qualifications

call monitoring coaching communication skills conflict resolution CRM performance management questioning techniques sales sales script adherence training

Candidates must have at least 2 years of experience coaching or managing outbound sales agents in a scripted environment. Proficiency in Salesforce and the ability to operate in a player-coach role while maintaining a remote workspace are required.

English

Benefits

  • Health insurance
  • 401k
  • Unlimited PTO
  • Quarterly KPI bonus
  • Gross profit bonus

Company

Sun Coast Sciences

Sun Coast Sciences

Location
Tempe, Arizona, United States

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Excellent 4.7
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