Director of Customer Success - AI

Uniphore
California, United States
Full Time
On Site
Senior
USD 186,900 – 257,000
Bachelor Degree
Technology Information Technology Telecommunications

Posted 2 days ago

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7

Job summary

The role of Director of AI Customer Success at Uniphore involves serving as a strategic advisor to enterprise clients, ensuring successful AI solution delivery, adoption, and value realization. The candidate will lead customer engagement, develop success metrics, optimize AI impact, and act as a thought leader in AI applications and digital transformation.

Responsibilities

The Director of AI Customer Success will lead customer strategy and ensure successful delivery and adoption of AI solutions. This role involves developing key customer success metrics and driving customer outcomes through strategic planning and executive-level relationships.

Qualifications

AI AI Strategy Change Management Client Management Cross-functional Collaboration Customer Success Data Analysis Strategic Planning

Candidates should have over 10 years of experience in consulting or customer success, with at least 5 years directly related to AI products. A strong record of managing complex client relationships and delivering measurable outcomes is essential.

English

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) with a match
  • Paid Time Off
  • Paid Holidays
  • Paid Day Off for Your Birthday
  • Other Paid Leave Policies

Company

Uniphore

Uniphore

linkedin
Technology, Information and Internet
Location
California, United States

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7
Pete DeQuarto avatar
Pete DeQuarto

AIApply is a total game-changer. Thanks to Auto-Apply, I have been applying to jobs I would never even have come across otherwise!

Akarshak Tanwar avatar
Akarshak Tanwar

In one week I applied to over 150 jobs and locked in 2 confirmed interviews, with a support team that was quick to respond. The auto-apply feature is fascinating and a real pleasure to use!

JC
Julian Carlin

It really worked. In under 48 hours it had applied to 100 jobs on my behalf without any time or effort from me. I am looking forward to seeing how it keeps improving.