Senior Customer Marketing Manager ( 9 month FTC)

ELMOgroup
Greater London, England, United Kingdom
Full Time
Hybrid
Senior
0+
Marketing Marketing

Posted 1 week ago

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Excellent 4.7

Job summary

The Senior Customer Marketing Manager will lead customer relationship building, develop growth strategies, manage communication calendars, and collaborate with sales and marketing teams to drive customer adoption, retention, and revenue growth in a SaaS environment.

Responsibilities

The Senior Customer Marketing Manager will build a new customer marketing function to drive module adoption, upsell, cross-sell, and retention. They will own the customer communications calendar and collaborate with cross-functional teams to deliver measurable commercial impact.

Qualifications

Campaign Management Cross-selling Customer Engagement Customer Insight Customer Journey Mapping Customer Marketing Data Analysis Marketing Automation Project Management Upselling

Candidates should have at least four years of experience in customer, lifecycle, or retention marketing within a B2B SaaS environment. Strong skills in data-driven decision-making, copywriting, and cross-functional collaboration are essential for this role.

English

Benefits

  • Flexible working
  • 25 days holiday
  • Birthday off
  • Dog friendly office
  • Private medical insurance
  • Employee assistance programme
  • Life insurance
  • Matched pension
  • Volunteer days
  • Financial wellbeing access
  • Retail discount scheme

Company

ELMOgroup

ELMOgroup

linkedin
Software Development
Location
Greater London, England, United Kingdom

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Excellent 4.7
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