Customer Experience Advocate (Remote, Insurance Tech Startup)

Jerry.ai
Orlando, Florida, United States
Full Time
Remote
Junior
USD 39,520 – 43,680
Customer Service & Support Financial Services Insurance

Posted 3 days ago

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Excellent 4.7

Job summary

This role involves providing excellent customer service to clients in the insurance industry, answering inquiries, resolving issues, and helping customers navigate insurance products and processes. The candidate should have strong communication, problem-solving skills, and a friendly attitude. Knowledge of insurance products and insurance industry familiarity are advantageous.

Responsibilities

The role involves managing inbound customer inquiries regarding insurance policies and providing expert guidance to help customers select the right coverage. Additionally, you will process service requests and provide feedback to improve the product experience.

Qualifications

auto insurance communication customer service home insurance insurance problem solving product knowledge sales

Candidates should possess a friendly, positive attitude and strong problem-solving and communication skills. While prior experience in customer service or sales is a plus, it is not strictly required.

English

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k match
  • Paid vacation time
  • Stock equity
  • Paid parental leave
  • Wellness benefits

Company

Jerry.ai

Jerry.ai

linkedin
Software Development
Location
Orlando, Florida, United States
Website
jerry.ai

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Excellent 4.7
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