Hotel Team Leader

AccorHotel
London, England, United Kingdom
Full Time
On Site
Manager
GBP 0 – 32,427
Hospitality Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

The Hotel Team Leader oversees front-of-house and food and beverage teams in a hospitality setting. Responsibilities include guest service, managing operations, handling complaints, administrative tasks, and team leadership. Requires fluency in English and customer service experience, with a focus on quality and guest satisfaction.

Responsibilities

The Hotel Team Leader will manage front-of-house and food and beverage teams while ensuring high-quality guest experiences and satisfaction. Responsibilities also include administrative tasks such as invoicing, inventory management, and analyzing guest feedback to drive hotel goals.

Qualifications

Communication Customer Service Invoicing and Cash handling Leadership Opera Cloud Operational Knowledge Organization Problem Solving

Candidates must have strong customer service experience, excellent communication skills, and the ability to lead by example. Proficiency in Opera Cloud and the legal right to work in the UK are mandatory requirements for this role.

English

Benefits

  • Bonus Scheme
  • Pension Scheme
  • Discount Card
  • Complimentary stays
  • Training & Development
  • Additional holidays
  • Recommend a friend scheme
  • Employee Advisory Service

Company

AccorHotel

AccorHotel

linkedin
Hospitality
Location
London, England, United Kingdom
Website
accor.com

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Excellent 4.7
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