Strategic Account Manager

Sardine
United Kingdom
Full Time
Remote
Senior
EUR 100,000 – 126,000
Customer Service & Support Financial Services Insurance

Posted 5 months ago

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Excellent 4.7

Job summary

The role involves managing key accounts in a SaaS company specializing in fraud prevention and AML compliance. Candidates should have over 7 years of experience in account management, customer success, risk management, or solutions architecture, particularly within fintech, compliance, or AML/KYC domains. The role requires strong analytical skills, customer-facing experience, and the ability to translate complex technical and strategic concepts into actionable solutions, with a focus on building relationships and maximizing ROI for clients.

Responsibilities

Act as the primary point of contact for customers to maximize their ROI and translate complex technical problems into actionable solutions. Collaborate with internal risk and product teams to solve fraud typologies and monitor client KPIs.

Qualifications

Account Management AML/KYC API Integration Business Intelligence Compliance Customer Success Data Analysis Fintech Risk Management Solutions Architecture

Requires 7+ years of experience in Account Management or Solutions Architecture within B2B SaaS, specifically in fintech, compliance, or AML/KYC. Must possess strong analytical skills, proficiency in BI tools, and experience with API integrations.

English

Benefits

  • Cash compensation
  • Equity
  • Early exercise for options
  • Flexible paid time off
  • Year-end break
  • Health insurance
  • Dental coverage
  • Vision coverage
  • 401k matching
  • RRSP matching
  • MacBook Pro
  • Home office stipend
  • Monthly meal stipend
  • Monthly social meet-up stipend
  • Annual health and wellness stipend
  • Annual learning stipend

Company

Sardine

Sardine

linkedin
Financial Services
Location
United Kingdom
Website
sardine.ai

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Excellent 4.7
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