Service Express Guest Service Agent (Full Time)

Human Resources Team
Waimea, Hawaii, United States
Full Time
On Site
Junior
USD 51,043 – 60,050
High School
Hospitality Hospitality Tourism Leisure

Posted 4 days ago

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Excellent 4.7

Job summary

Responsible for guest communication, reservations, and room service at a hospitality resort.

Responsibilities

The Guest Service Agent is responsible for managing resort communications, including switchboard operations and emergency coordination. They also handle food and beverage room service orders, dining reservations, and provide general assistance to guests.

Qualifications

Communication Skills Conflict Resolution Customer Service Emergency Procedures Multitasking POS System Operation Reservation Management Telephone Etiquette

Candidates must be able to read and write, possess a Department of Health TB clearance, and demonstrate a pleasant and friendly demeanor. The role requires the ability to multi-task and proficiency in using computer systems and POS software.

English

Benefits

  • Medical care
  • Drug care
  • Vision care
  • Dental care
  • Life insurance
  • Paid vacation
  • Sick leave
  • Dining discounts
  • Golf discounts
  • Team member recognition programs
  • Training and career opportunities

Company

Human Resources Team

Human Resources Team

linkedin
Hospitality
Location
Waimea, Hawaii, United States

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Excellent 4.7
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