Reception Supervisor

Hilton Grand Vacations
United Kingdom
Full Time
On Site
Manager
0+
Hospitality Hospitality Tourism Leisure

Posted 2 months ago

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Excellent 4.7

Job summary

As a Reception Supervisor, you will be responsible for greeting guests, delivering high-quality service, supporting the front desk and night teams, managing pre-arrival communications, providing Duty Manager coverage, responding to guest feedback, and ensuring accurate guest information entry.

Responsibilities

The Reception Supervisor is responsible for ensuring guests receive a high standard of service and a welcoming experience upon arrival. They also support the front desk and night teams while managing guest feedback and ensuring all pre-arrival information is accurately processed.

Qualifications

Attention to Detail Communication Skills Customer Service Grooming Standards Interpersonal Skills IT proficiency People Management Resilience Supervision

Candidates must have previous supervisory experience in the hotel, leisure, or retail sectors along with strong IT proficiency. Excellent communication skills, attention to detail, and a commitment to high-level customer service are essential for this role.

English

Company

Hilton Grand Vacations

Hilton Grand Vacations

linkedin
Hospitality
Location
United Kingdom

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Excellent 4.7
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