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Application Support Analyst (CLS Scientific)
Posted 1 month ago
Job summary
The Application Support Analyst manages customer support requests, troubleshoots complex software applications, and leverages AI tools to improve processes within a healthcare diagnostics context, requiring strong communication, problem-solving skills, and knowledge of cloud environments.
Responsibilities
Manage and resolve customer incidents and support requests while maintaining accurate records. Investigate and troubleshoot application issues while building strong customer relationships.
Qualifications
Requires experience in a technical support or service desk role with strong analytical and problem-solving skills. Candidates must demonstrate a working knowledge of AI technologies and the ability to learn complex software applications.
Company
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