Front Office Night Manager (Salary)

Human Resources Team
Waimea, Hawaii, United States
Full Time
On Site
Manager
USD 55,000 – 78,000
Hospitality Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

Oversee and manage the night front office operations at Mauna Kea Resort, ensuring high-quality service, guest satisfaction, safety protocols, and department management. The role involves supervising staff, handling guest complaints, responding to emergencies, training team members, and ensuring smooth hotel operations during overnight hours.

Responsibilities

Supervise overnight front office operations, including the front desk, concierge, and lobby, to ensure high-quality guest service. Assist management with budgeting, staff training, payroll verification, and responding to guest concerns or emergencies.

Qualifications

Communication skills Complaint resolution Computer skills Emergency response Guest service Report generation Safety standards Supervision Team management Training and coaching

Requires at least three years of relevant work experience and strong supervisory skills. Candidates must be able to work irregular hours, stand for long periods, and possess a friendly, professional demeanor.

English

Benefits

  • Medical care
  • Drug care
  • Vision care
  • Dental care
  • Life insurance
  • Paid vacation
  • Sick leave
  • Dining discounts
  • Golf discounts
  • Team member recognition programs
  • Training and career opportunities

Company

Human Resources Team

Human Resources Team

linkedin
Hospitality
Location
Waimea, Hawaii, United States

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Excellent 4.7
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