Client Experience Associate

PNC
Houston, Texas, United States
Full Time
On Site
Junior
0+
Customer Service & Support Financial Services Insurance

Posted 1 month ago

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Excellent 4.7

Job summary

The Client Experience Associate at PNC supports retail banking customer interactions, educates clients on banking options, identifies opportunities, and enhances customer loyalty through personalized service and referral processes.

Responsibilities

The Client Experience Associate delivers a unique customer experience to improve financial wellbeing and increase share of wallet. They process customer interactions, identify banking opportunities, and perform lobby engagement activities to connect customers with appropriate products.

Qualifications

Banking Products Customer Service Effective Communication Financial Education Multilingual (Spanish) Problem Solving Relationship Building Sales Technological literacy

Candidates should demonstrate appropriate knowledge, skills, and abilities for the role, with typically less than one year of related experience. While no specific degree is required, a combination of education and experience is considered, and bilingual Spanish skills are preferred.

English Spanish

Benefits

  • Medical coverage
  • Prescription drug coverage
  • Health savings account
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Pension plan
  • Stock purchase plan
  • Dependent care reimbursement
  • Back-up child/elder care
  • Adoption reimbursement
  • Surrogacy reimbursement
  • Doula reimbursement
  • Educational assistance
  • Wellness program
  • Paid time off
  • Maternity leave
  • Parental leave
  • Paid holidays

Company

PNC

PNC

linkedin
Financial Services
Location
Houston, Texas, United States
Website
pnc.com

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Excellent 4.7
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