Senior Technical Support Engineer ( CNGFW / Cloud Security )

Palo Alto Networks
California, United States
Full Time
On Site
Senior
USD 103,400 – 167,200
Bachelor Degree
Technology Information Technology Telecommunications

Posted 1 week ago

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Excellent 4.7

Job summary

Senior Technical Support Engineer at Palo Alto Networks providing advanced post-sales technical support for enterprise customers, with expertise in network infrastructure, cybersecurity, cloud virtualization, and troubleshooting in mission-critical environments.

Responsibilities

Provide advanced post-sales technical support and expert-level troubleshooting for mission-critical enterprise infrastructure. Collaborate with engineering teams to identify product defects and maintain high-level customer relationships through effective communication.

Qualifications

BGP IPSEC NAT Networking OSPF PKI Routing Protocols SSL/TLS TCP/IP

Requires at least 5 years of experience in network operations, infrastructure engineering, or cybersecurity support. Candidates must possess a bachelor's degree and deep expertise in networking protocols and security technologies.

English

Benefits

  • Restricted stock units
  • Bonus
  • Health insurance

Company

Palo Alto Networks

Palo Alto Networks

linkedin
Computer and Network Security
Location
California, United States

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Excellent 4.7
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