Team Lead Customer Success - Southern Europe

Constructor
United Kingdom
Full Time
Remote
Manager
0+
Customer Service & Support Information Technology Telecommunications

Posted 1 week ago

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Excellent 4.7

Job summary

A leadership role managing, coaching, and developing a team of Customer Success Managers across Southern Europe, ensuring customer onboarding and continuous value delivery, and acting as escalation point for complex customer issues.

Responsibilities

Lead, coach, and develop a team of Customer Success Managers across Southern Europe to ensure measurable value for enterprise clients. Act as an escalation point and translate technical product capabilities into clear business outcomes for stakeholders.

Qualifications

Communication Customer Success Leadership Problem Solving Relationship Building Stakeholder Management Strategic Planning

Requires at least five years of experience in enterprise customer success or account management and three years of team leadership. Proficiency in French is mandatory, and the candidate must be based in the EMEA region.

French

Benefits

  • Competitive compensation package
  • Stock options
  • Fully remote work
  • Work from home stipend
  • Apple laptops
  • Training and development budget
  • Parental leave

Company

Constructor

Constructor

linkedin
Software Development
Location
United Kingdom

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Excellent 4.7
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