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Seasonal Service Team Member
Posted 2 months ago
Job summary
The Seasonal Service Team Member at Michaels is responsible for delivering friendly customer service, assisting customers in shopping and checkout, stocking, store recovery, and supporting omni-channel processes like BOPIS and SFS. The role requires experience in retail/customer service, ability to perform physical tasks, and adherence to store procedures, with cross-training in custom framing sales.
Responsibilities
The team member is responsible for providing friendly customer service, assisting with product location, and ensuring a fast checkout experience. They also perform operational duties such as truck unloading, stocking, planogram maintenance, and store recovery.
Qualifications
Candidates must be at least 16 years old and capable of performing physical tasks like lifting, standing for long periods, and using ladders. Previous retail or customer service experience is preferred.
Benefits
- 401(k) with employer match
- Employee Assistance Program
- Medical coverage
- Dental coverage
- Vision coverage
- Telemedicine services
- Flexible spending accounts
- Commuter benefits
- Tuition assistance
- Adoption assistance
- Voluntary insurance options
- Employee discounts
Company
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