Virtual Travel Assistance Agent

Kim Luxe Travel
Birmingham, England, United Kingdom
Full Time
Remote
Trainee
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

We are seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey by providing guidance, assistance with travel-related questions, and ensuring travelers feel prepared and supported before and during trips. Responsibilities include responding to inquiries, reviewing travel plans, offering destination information, and addressing concerns professionally, with an emphasis on customer service and organization.

Responsibilities

The agent will support clients throughout their travel journey by responding to inquiries via email, phone, and messaging. They are also responsible for reviewing travel plans, providing destination information, and ensuring clients are prepared for their trips.

Qualifications

Communication Customer Service Digital Tools Organization Problem Solving Travel Knowledge

The ideal candidate should possess a friendly and professional communication style with strong organizational skills and attention to detail. While customer service experience is helpful, it is not strictly required for this role.

English

Benefits

  • Remote work environment
  • Flexible scheduling
  • Training and resources
  • Career growth opportunities
  • Travel-related benefits
  • Industry discounts
  • Positive and collaborative team culture

Company

Kim Luxe Travel

Travel Arrangements
Location
Birmingham, England, United Kingdom

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Excellent 4.7
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