Restaurant Operations Manager

Hard Rock Hotel & Casino Ottawa
London, England, United Kingdom
Full Time
On Site
Manager
0+
Management & Leadership Hospitality Tourism Leisure

Posted 3 weeks ago

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Excellent 4.7

Job summary

The Operations Manager oversees departmental P&L, supports senior leadership, and ensures brand standards and customer satisfaction in a high-volume, full-service restaurant environment. Responsibilities include managing budgets, coaching staff, executing brand standards, and fostering a positive guest experience.

Responsibilities

The Operations Manager is responsible for managing departmental P&L, labor schedules, and upholding brand standards to meet business objectives. They also mentor staff, drive retail sales, and ensure high levels of guest satisfaction through effective team leadership.

Qualifications

Communication COVID-19 protocols Customer service Financial management Leadership Mentoring Problem solving Retail sales Team development

Candidates must have proven experience in an operations managerial role within a high-volume, full-service restaurant. Strong business acumen, excellent communication skills, and the ability to diagnose and implement solutions are required.

English

Benefits

  • Health and well-being support
  • Work-life balance support

Company

Hard Rock Hotel & Casino Ottawa

Hard Rock Hotel & Casino Ottawa

Gambling Facilities and Casinos
Location
London, England, United Kingdom

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Excellent 4.7
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