Spanish Bilingual Customer Service Representative

Alta Resources
Brea, California, United States
Full Time
On Site
Junior
0+
High School
Customer Service & Support Customer Service & Support

Posted 4 months ago

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Excellent 4.7

Job summary

The Bilingual Customer Care Representative provides customer support through various communication channels, resolving issues, assisting with product information, and identifying sales opportunities while maintaining high professional standards in a fast-paced environment.

Responsibilities

The representative will provide high-quality customer service and sales support through various channels including phone, email, and social media. They are responsible for resolving customer issues, maintaining accurate records in CRM systems, and meeting performance metrics.

Qualifications

Bilingual in Spanish and English Communication Skills Conflict Resolution CRM Systems Customer Service Data Entry Multitasking Problem Solving Time Management Troubleshooting

Candidates must have a high school diploma or equivalent and be fluent in Spanish and English. Previous experience in customer service, sales, or member retention is required, along with proficiency in Microsoft Office and data entry.

Spanish English

Company

Alta Resources

Alta Resources

linkedin
Outsourcing/Offshoring
Location
Brea, California, United States

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Excellent 4.7
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