Department Coordinator

DH Pace
Houston, Texas, United States
Full Time
On Site
Junior
0+
Administrative Information Technology Telecommunications

Posted 22 hours ago

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Excellent 4.7

Job summary

The Department Coordinator manages scheduling, billing, and service tickets in the Service Department, ensuring customer satisfaction and efficient workflow. The role involves dispatching technicians, handling reports, and assisting with technical support, requiring organizational skills and customer-focused communication.

Responsibilities

The Department Coordinator is responsible for scheduling technicians to customer job sites and managing service tickets to ensure customer satisfaction. They also assist with billing paperwork, inventory picking lists, and department reporting to meet service commitments.

Qualifications

Customer Service Dispatching Microsoft Office Suite Scheduling Technical Troubleshooting Time Management

Candidates should have experience in dispatching or high-volume administration and proficiency with the Microsoft Office Suite. Strong communication, organizational, and time management skills are required to effectively manage technician schedules and customer service needs.

English

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Paid holidays
  • Floating holidays
  • Company-paid life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Supplemental life insurance
  • Critical illness coverage
  • Employee discounts

Company

DH Pace

DH Pace

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Wholesale Building Materials
Location
Houston, Texas, United States
Website
dhpace.com

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Excellent 4.7
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