Customer Service Representative

Davis Furniture Industries Inc
High Point, North Carolina, United States
Full Time
On Site
Mid
0+
Bachelor Degree
Customer Service & Support Home Personal Services

Posted 3 weeks ago

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Excellent 4.7

Job summary

Support dealer partners by managing sales, orders, and customer inquiries in an on-site customer service role requiring excellent communication, organization, and problem-solving skills.

Responsibilities

The role serves as a primary point of contact for dealer partners, managing the sales and order process from inquiry to resolution. Responsibilities include preparing quotations, reviewing purchase orders for accuracy, and coordinating with internal departments to ensure timely order fulfillment.

Qualifications

Communication CRM Systems Customer Service ERP Systems Microsoft Office Order Processing Organization Problem-Solving Project Coordination

Candidates should have 3+ years of experience in customer service, sales support, or project coordination, along with strong communication and organizational skills. Proficiency in Microsoft Office and experience with ERP or CRM systems is preferred, and a college degree or equivalent experience is required.

English

Benefits

  • 401(k)
  • Profit sharing
  • Weekly pay
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • Referral program
  • Paid holidays

Company

Davis Furniture Industries Inc

Davis Furniture Industries Inc

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Furniture and Home Furnishings Manufacturing
Location
High Point, North Carolina, United States

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Excellent 4.7
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