Spa Concierge/Spa Front Desk Associate/Guest Services

OneSpaWorld
Kailua, Hawaii, United States
Full Time
On Site
Junior
USD 0 – 41,080
High School
Hospitality Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

The Spa Concierge/Spa Front Desk Associate at Mandara Spa in Waikoloa, Hawaii, is responsible for welcoming guests, managing reservations, assisting with inquiries, processing payments, and providing exceptional customer service in a luxury spa environment. The role requires at least 1 year of customer service experience, good communication skills, basic computer skills, and the ability to work in a fast-paced, hospitality setting.

Responsibilities

The Spa Concierge is responsible for greeting guests, managing reservations, and processing payments while maintaining a clean and welcoming reception area. They also support spa therapists and ensure that all guest interactions align with Mandara Spa's high standards of service.

Qualifications

booking systems communication computer skills customer service greeting guests hospitality listening skills reservation management retail spa treatments

Candidates must have at least one year of customer service or hospitality experience and possess strong communication and basic computer skills. A high school diploma or equivalent is required, along with legal authorization to work in the United States.

English

Benefits

Sign on bonus

Company

OneSpaWorld

OneSpaWorld

Health, Wellness & Fitness
Location
Kailua, Hawaii, United States

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Excellent 4.7
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