Front Desk Manager

MCR
Houston, Texas, United States
Full Time
On Site
Manager
USD 52,000 – 55,000
High School
Hospitality Hospitality Tourism Leisure

Posted 1 week ago

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Excellent 4.7

Job summary

The Front Desk Manager oversees all front desk functions and staff, ensuring excellent customer service, efficient operations, staff management, and conflict resolution in a hotel setting.

Responsibilities

The Front Desk Manager oversees all front office functions, including team management, guest service standards, and operational efficiency. They are responsible for coaching staff, resolving guest complaints, and ensuring financial objectives are met through effective room revenue management.

Qualifications

Communication Computer Skills Conflict Resolution Customer Service English Language Hotel Management System Leadership Multitasking Problem Solving Second Language

Candidates must have previous front office management experience and a high school diploma, with a degree in hospitality or business preferred. Strong leadership, communication, and problem-solving skills are required, along with the ability to work a flexible schedule including nights and weekends.

English

Benefits

  • Hotel discounts
  • Weekly pay
  • Paid time off
  • Retirement options
  • Referral bonuses
  • Health insurance
  • Dental insurance
  • Vision insurance

Company

MCR

MCR

linkedin
Hospitality
Location
Houston, Texas, United States

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Excellent 4.7
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