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Travel customer representative
Kopp Travels
Philadelphia, Pennsylvania, United States
Full Time
Remote
Junior
0+
Customer Service & Support
Hospitality Tourism Leisure
Posted 2 months ago
Job summary
A Travel Customer Representative supports clients throughout their travel journey by responding to inquiries, managing bookings, providing information, handling concerns, and ensuring excellent service.
Responsibilities
The representative will support clients throughout their travel journey by managing bookings, changes, and cancellations. They are also responsible for responding to inquiries and resolving issues with empathy and professionalism.
Qualifications
booking platforms
communication
customer service
empathetic communication
organization
problem-solving
technology proficiency
travel knowledge
The ideal candidate should have strong customer service experience, preferably within the travel or hospitality sector. Excellent communication skills, attention to detail, and comfort with technology are also required.
English
Benefits
- 100% remote work
- Flexible scheduling
- Opportunities for growth
- Travel perks
- Exclusive industry discounts
- Supportive team environment
- Ongoing training
Company
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Role
Travel customer representative
Company
Kopp Travels
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Desired salary
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