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Virtual Travel Customer Service
Genovaire Travel Group
Philadelphia, Pennsylvania, United States
Full Time
Remote
Trainee
0+
Customer Service & Support
Hospitality Tourism Leisure
Posted 1 month ago
Job summary
Assist clients with trip preparations and support during travel, focusing on answering questions, managing requests, and ensuring traveler confidence.
Responsibilities
The role involves assisting clients with trip preparation, itinerary changes, and general travel inquiries via email, chat, and phone. You will also provide destination information and resolve traveler concerns to ensure a positive experience.
Qualifications
Communication
Customer Service
Online Tools
Organization
The ideal candidate should have a friendly and professional communication style with prior customer support experience. You must be organized, reliable, and comfortable learning new online systems.
English
Benefits
- Remote work flexibility
- Training provided
- Ongoing team support
- Professional development opportunities
- Travel-related perks
Company
Genovaire Travel Group
- Location
- Philadelphia, Pennsylvania, United States
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Role
Virtual Travel Customer Service
Company
Genovaire Travel Group
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Desired salary
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