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Clinical Supervisor - Central Intake
Posted 2 weeks ago
Job summary
The Clinical Supervisor oversees daily operations of the Central Intake Clinical Care Representative team, including staff supervision, performance management, training, process improvements, and call center metrics. The role involves leadership, staff evaluation, program development, and ensuring quality patient care in a healthcare environment.
Responsibilities
The Clinical Supervisor oversees the daily operations of the Central Intake team, including managing clinical staff, monitoring call center metrics, and ensuring adherence to protocols. They are responsible for staff development, performance evaluations, and collaborating with leadership to improve patient care and operational efficiency.
Qualifications
Candidates must hold an unencumbered Maine RN license and possess a bachelor's degree in nursing or healthcare. A minimum of 2 years of supervisory experience in a clinical setting is preferred, along with proficiency in Microsoft Office applications.
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