Customer Service Specialist

AAA
Jefferson City, Missouri, United States
Full Time
On Site
Junior
0+
High School
Customer Service & Support Financial Services Insurance

Posted 5 months ago

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Excellent 4.7

Job summary

Customer Service Specialist position supporting growth, service goals, and profitability for Field Sales within a Branch, providing routine and advanced duties including customer service, insurance product sales, documentation, billing, and administrative support. Requires excellent customer service skills, insurance licenses, and proficiency in data entry and communication.

Responsibilities

Provides professional customer service and administrative support to members and insureds regarding insurance policies and memberships. Assists in the sale of insurance products and manages documentation, billing, and policy changes.

Qualifications

Communication Skills Customer Service Data Entry Excel Insurance Support Services Microsoft Word Problem Solving Property & Casualty Insurance License Property & Casualty/Solicitors License Typing

Requires a High School GED and a Property and Casualty/Solicitors License. Preferred qualifications include 1-3 years of customer service experience and proficiency in Microsoft Office.

English

Benefits

  • Health Coverage
  • Dental Insurance
  • Vision Insurance
  • 401(k) Saving Plans
  • Company Match
  • Pension
  • Tuition Assistance
  • Floating Holidays
  • PTO For Community Volunteer Programs
  • Paid Parental Leave
  • Wellness Programs
  • Employee Discounts

Company

AAA
Consumer Services
Location
Jefferson City, Missouri, United States
Website
aaa.com

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Excellent 4.7
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