SALES & CUSTOMER SERVICE ADVISOR - 30 hours 12pm - 6pm

BDR Thermea Group
Warwick, England, United Kingdom
Part Time, Temporary
Hybrid
Junior
GBP 0 – 21,147
Customer Service & Support Home Personal Services

Posted 1 month ago

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Excellent 4.7

Job summary

A Sales & Customer Service Advisor role involving customer interaction, support, and identifying sales opportunities, with responsibilities including handling inquiries, liaising with engineers, and recording customer data. The role requires excellent communication, problem-solving, and IT skills, and offers training and a mix of office and remote working.

Responsibilities

You will handle inbound and outbound customer enquiries via phone and email to provide solutions and arrange service visits. Additionally, you will collaborate with internal teams and engineers to ensure accurate record-keeping and identify revenue-generating opportunities.

Qualifications

communication customer service empathy IT systems listening negotiation problem-solving questioning rapport building sales

The role requires excellent communication and problem-solving skills with a professional telephone manner. Previous experience in a customer-facing or sales environment is desirable but not essential, as full training is provided.

English

Benefits

  • 25 days annual leave
  • Contributory pension scheme
  • Employee benefits hub
  • Health plan
  • Unum support
  • Training and development opportunities

Company

BDR Thermea Group

BDR Thermea Group

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Appliances, Electrical, and Electronics Manufacturing
Location
Warwick, England, United Kingdom

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Excellent 4.7
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