Customer Service Representative

Genuine Parts Company
Texas, United States
Full Time
On Site
Junior
0+
High School
Customer Service & Support Retail Wholesale Trade

Posted 3 weeks ago

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Excellent 4.7

Job summary

The Customer Service Representative responds to customer inquiries, manages orders, and ensures customer satisfaction through effective communication, order processing, and inventory coordination.

Responsibilities

The Customer Service Representative is responsible for managing incoming customer calls, fulfilling orders, and negotiating pricing to maximize profit. They also maintain inventory levels, determine shipping methods, and collaborate with Account Representatives to ensure customer satisfaction.

Qualifications

communication customer service inventory management negotiation order entry problem solving shipping

Candidates typically require a high school diploma or GED and zero to three years of related experience. Strong communication, organizational, and computer skills are essential for this role.

English

Benefits

  • Healthcare coverage
  • 401(k)
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay

Company

Genuine Parts Company

Genuine Parts Company

linkedin
Wholesale Motor Vehicles and Parts
Location
Texas, United States
Website
genpt.com

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Excellent 4.7
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