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Travel customer representative
Getaway Travel Agency
Wilmington, Delaware, United States
Full Time
Remote
Junior
0+
Customer Service & Support
Hospitality Tourism Leisure
Posted 3 months ago
Job summary
A Travel Customer Representative supports clients throughout their travel journey by handling inquiries, processing bookings, making changes, cancellations, and providing information on destinations and policies, with a focus on delivering excellent customer service.
Responsibilities
Support clients throughout their travel journey by handling bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.
Qualifications
attention to detail
communication
customer service
empathy
organization
problem-solving
technology proficiency
travel booking systems
Candidates should have strong customer service experience, preferably in travel or hospitality, and excellent communication skills. Proficiency with technology and a proactive, organized approach are required.
English
Benefits
- Remote work
- Flexible scheduling
- Growth opportunities
- Travel perks
- Industry discounts
- Ongoing training
Company
Getaway Travel Agency
Leisure, Travel & Tourism
- Location
- Wilmington, Delaware, United States
- Website
- getawaytravelagency.org
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Travel customer representative
Company
Getaway Travel Agency
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