Service Advisor

Sanco Thermo King
New Brighton, Minnesota, United States
Full Time
On Site
Junior
USD 49,920 – 60,320
High School
Customer Service & Support Retail Wholesale Trade

Posted 1 week ago

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Excellent 4.7

Job summary

The Service Advisor manages vehicle service processes, including documenting issues, verifying warranties, providing estimates, scheduling repairs, maintaining customer relations, and processing payments, requiring strong customer service, organizational, and communication skills.

Responsibilities

The Service Advisor is responsible for initiating service requests, documenting equipment issues, and maintaining customer rapport throughout the repair process. They also manage scheduling, generate cost estimates, and process customer payments within the dealership database.

Qualifications

Communication Computer Skills Customer Service Estimate Preparation Organizational Skills Parts Tracking Scheduling Telephone Etiquette Warranty Verification Work Order Management

Candidates must possess a high school diploma or equivalent and demonstrate strong customer service and organizational skills. Proficiency in basic computer tasks and effective communication is essential for managing work orders and customer interactions.

English

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • HSA with company matching
  • 401(k) with company contribution
  • Company-paid life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Holiday pay
  • PTO

Company

Sanco Thermo King

Sanco Thermo King

linkedin
Truck Transportation
Location
New Brighton, Minnesota, United States

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Excellent 4.7
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