Client Experience Associate

PNC
Fort Bend County, Texas, United States
Full Time
On Site
Junior
0+
Customer Service & Support Financial Services Insurance

Posted 2 weeks ago

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7

Job summary

The Client Experience Associate supports customer interactions in retail banking, focusing on delivering a personalized customer experience, identifying banking opportunities, educating customers, and supporting sales efforts. The role involves lobby engagement, applying product knowledge, and ensuring efficient branch operations to foster customer loyalty and growth share of wallet.

Responsibilities

The Client Experience Associate delivers a unique customer experience to improve financial wellbeing and loyalty while identifying banking opportunities. They perform lobby engagement activities, process customer interactions, and ensure efficient daily branch operations.

Qualifications

Accountability Banking Communication Customer Service Financial Advice Leveraging Technology Proactive Sales Problem Solving Relationship Building Sales

Candidates should demonstrate appropriate knowledge, skills, and abilities for the role, typically requiring less than one year of related experience. No specific degree is required, though a combination of education and experience may be considered.

English

Benefits

  • Medical coverage
  • Prescription drug coverage
  • Health savings account
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability protection
  • Long-term disability protection
  • 401(k) plan
  • Pension plan
  • Stock purchase plan
  • Dependent care reimbursement account
  • Back-up child/elder care
  • Adoption reimbursement
  • Surrogacy reimbursement
  • Doula reimbursement
  • Educational assistance
  • Wellness program
  • Paid time off
  • Maternity leave
  • Parental leave
  • Paid holidays

Company

PNC

PNC

linkedin
Financial Services
Location
Fort Bend County, Texas, United States
Website
pnc.com

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7
Pete DeQuarto avatar
Pete DeQuarto

AIApply is a total game-changer. Thanks to Auto-Apply, I have been applying to jobs I would never even have come across otherwise!

Akarshak Tanwar avatar
Akarshak Tanwar

In one week I applied to over 150 jobs and locked in 2 confirmed interviews, with a support team that was quick to respond. The auto-apply feature is fascinating and a real pleasure to use!

JC
Julian Carlin

It really worked. In under 48 hours it had applied to 100 jobs on my behalf without any time or effort from me. I am looking forward to seeing how it keeps improving.