Travel customer representative

Getaway Travel Agency
Birmingham, England, United Kingdom
Full Time
Remote
Junior
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 3 months ago

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Excellent 4.7

Job summary

As a Travel Customer Representative, you will support clients throughout their travel journey by assisting with inquiries, resolving issues, providing booking updates, and ensuring excellent service. Key responsibilities include responding to inquiries, handling bookings, providing destination information, and managing concerns with empathy.

Responsibilities

Support clients throughout their travel journey by managing bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.

Qualifications

attention to detail booking platforms communication skills customer service hospitality organizing problem-solving technology proficiency travel planning

Candidates should have strong customer service experience, preferably in travel or hospitality, and excellent communication skills. Proficiency with technology and a passion for travel are required.

English

Benefits

  • Remote Work
  • Flexible Scheduling
  • Growth Opportunities
  • Travel Perks
  • Industry Discounts
  • Ongoing Training

Company

Getaway Travel Agency

Getaway Travel Agency

Leisure, Travel & Tourism
Location
Birmingham, England, United Kingdom

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Excellent 4.7
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