Customer Renewal Advisor - Commercial & Schemes

Howden
Cheltenham, England, United Kingdom
Full Time
Hybrid
Junior
0+
High School
Customer Service & Support Financial Services Insurance

Posted 3 days ago

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Excellent 4.7

Job summary

Customer Service Advisor role handling inquiries, processing policies, and maintaining records in a fast-paced insurance environment. Requires excellent communication skills, data entry, and administration experience. Training provided, with hybrid working options.

Responsibilities

The advisor will handle customer enquiries via phone and email while processing policy documentation and payments. They are responsible for maintaining accurate customer records and managing a high volume of calls in a fast-paced environment.

Qualifications

Administration Attention to Detail Communication Customer Service Data Entry Numeracy Payment Processing Phone Handling

Candidates must have at least 12 months of customer service experience and previous administration experience. A minimum of 5 GCSEs, including Maths and English, is required for this role.

English

Benefits

  • Hybrid working
  • Career progression
  • Supportive team environment
  • Training provided

Company

Howden

Howden

linkedin
Insurance
Location
Cheltenham, England, United Kingdom

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Excellent 4.7
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