Retail Service Managers - Plymouth

Arriva Group
Plymouth, England, United Kingdom
Full Time
On Site
Junior
GBP 26,888 – 34,061
Customer Service & Support Transport & Logistics

Posted 4 days ago

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7

Job summary

Retail Service Managers in Plymouth provide onboard catering services, delivering excellent customer service through trolley or shop sales on trains. They ensure passengers have a comfortable, enjoyable journey by maintaining high standards and offering a welcoming presence.

Responsibilities

Welcome passengers onboard and provide high-quality catering through trolley service or the onboard shop. Serve refreshments in Standard Class and complimentary service in First Class while helping ensure passengers have a comfortable, positive journey.

Qualifications

Communication Skills Customer Service Flexibility Professional Appearance Reliability Teamwork

Applicants should be approachable, confident, customer-focused, reliable, and able to work effectively with onboard crew and local colleagues. They must be flexible to work early mornings, evenings, weekends, and bank holidays, live within one hour’s commute of Plymouth Station, and travel reliably at unsocial hours.

English

Benefits

  • 30 Days of Holiday, Increasing by One Day Annually up to 35 Days
  • Pension Scheme
  • Free Travel on Arriva Rail Services
  • 75% Discount on Travel with Other UK Rail Companies
  • Discounted European Rail Travel after One Year
  • Comprehensive Training and Continuous Support
  • Career Development Opportunities

Company

Arriva Group

Arriva Group

linkedin
Ground Passenger Transportation
Location
Plymouth, England, United Kingdom

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7
Pete DeQuarto avatar
Pete DeQuarto

AIApply is a total game-changer. Thanks to Auto-Apply, I have been applying to jobs I would never even have come across otherwise!

Akarshak Tanwar avatar
Akarshak Tanwar

In one week I applied to over 150 jobs and locked in 2 confirmed interviews, with a support team that was quick to respond. The auto-apply feature is fascinating and a real pleasure to use!

JC
Julian Carlin

It really worked. In under 48 hours it had applied to 100 jobs on my behalf without any time or effort from me. I am looking forward to seeing how it keeps improving.