Customer Service

Path Arc
Los Angeles, California, United States
Full Time
Remote
Junior
USD 45,000 – 75,000
Customer Service & Support Home Personal Services

Posted 1 month ago

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Excellent 4.7

Job summary

The customer service representative answers client inquiries, provides product information, and resolves customer problems through effective communication, empathy, and problem-solving skills. The role involves managing calls, emails, chats, and following procedures for positive customer experiences.

Responsibilities

The representative will manage incoming customer inquiries via phone, email, and chat while providing accurate product information and troubleshooting. They are responsible for recording interactions, meeting team targets, and resolving customer issues with empathy and efficiency.

Qualifications

communication customer service multitasking problem solving time management

Candidates must have previous experience in customer support, sales, or a related field along with strong communication and multitasking abilities. Basic computer skills and a customer-focused mindset are essential for success in this role.

English

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Plan
  • Upward Mobility
  • Flexible Hours
  • Remote Work

Company

Path Arc

Path Arc

linkedin
Staffing and Recruiting
Location
Los Angeles, California, United States

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Excellent 4.7
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