Customer Success Manager - EMEA

Energy Exemplar
United Kingdom
Full Time
Remote
Mid
0+
Bachelor Degree
Customer Service & Support Energy Utilities

Posted 1 week ago

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Excellent 4.7

Job summary

The Customer Success Manager will manage and grow customer relationships across the EMEA region in the energy sector. Responsibilities include building strategic partnerships, driving revenue growth, ensuring customer retention and satisfaction, representing the company at industry events, and providing feedback to product teams. The role requires strong relationship management, strategic thinking, and excellent communication skills.

Responsibilities

The Customer Success Manager will manage and grow a portfolio of high-value accounts across the EMEA region by building strategic partnerships with utilities and government bodies. They will act as a trusted advisor to senior stakeholders, driving customer retention, revenue growth, and product adoption.

Qualifications

Account Management Business Development Communication Skills Customer Success Energy Sector Knowledge Industry Representation Relationship Management SaaS Strategic Consulting

Candidates must have at least 3 years of experience in Customer Success, Account Management, or Strategic Consulting, with essential experience in SaaS or software. A bachelor's degree is required, and the role requires strong commercial acumen and the ability to travel across the EMEA region.

English

Company

Energy Exemplar

Energy Exemplar

linkedin
Software Development
Location
United Kingdom

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Excellent 4.7
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