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Reservations Group Coordinator (Full Time)
Posted 6 days ago
Job summary
The Reservations Group Coordinator manages group room reservations, coordinates between departments, and ensures a seamless guest experience at a luxury resort. This role focuses on optimizing inventory, maintaining accurate records, facilitating client communication, and supporting revenue strategies.
Responsibilities
The Group Rooms Coordinator manages group room reservations, inventory, and rooming lists while ensuring seamless communication between sales, revenue management, and front office teams. This role also involves auditing group contracts, maintaining master accounts, and providing exceptional service to guests and meeting planners.
Qualifications
Candidates should have at least one year of experience in luxury hospitality, reservations, or customer service, with a high school diploma or GED required. Proficiency in Microsoft Office and hotel reservation systems like Opera is essential, along with strong organizational and communication skills.
Benefits
- Medical insurance
- Drug insurance
- Vision insurance
- Group life insurance
- Accidental insurance
- 401(k) retirement plan
- Matching program
- Paid holidays
- Paid vacation
- Hotel restaurant discounts
- Retail discounts
- Spa service discounts
- Travel program discounts
- Complimentary meals
Company
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