Customer Service Advisor

Barclays
Glasgow, Scotland, United Kingdom
Full Time
Hybrid
Junior
GBP 0 – 26,700
Customer Service & Support Financial Services Insurance

Posted 4 weeks ago

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Excellent 4.7

Job summary

Provide resolutions for customer queries and personalise interactions through multiple communication channels. Support internal teams, ensure compliance, and deliver exceptional customer service in a banking environment.

Responsibilities

Provide resolutions for customer queries and issues across multiple digital channels while personalizing each interaction. Collaborate with internal stakeholders including sales, operational, and risk management teams to ensure client needs are met efficiently.

Qualifications

Candidates should have a background in customer service, retail, or hospitality with a passion for helping people. Applicants must demonstrate empathy, dedication, and the ability to work within a shift pattern between 7am and 11pm.

English

Benefits

  • Pension plan
  • Private medical insurance
  • Life insurance
  • Income protection

Company

Barclays

Barclays

linkedin
Banking
Location
Glasgow, Scotland, United Kingdom

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Excellent 4.7
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