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Sr Analyst,Client Service Mgt
Posted 1 week ago
Job summary
A client support analyst provides operational and administrative assistance for health plan clients, managing meeting documentation, client inquiries, and internal workflows to ensure seamless account support.
Responsibilities
The role involves providing dedicated administrative and operational support to health plan partners by managing meeting cadences, documentation, and client inquiries. You will act as a subject matter expert for member journey processes and collaborate with internal teams to ensure seamless account execution.
Qualifications
Candidates must have 2 to 4 years of experience in operations or client support with strong stakeholder management and communication skills. Proficiency in Google Suite, Microsoft Excel, and project management tools is required, along with a bachelor's degree in a relevant field.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
Company
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