Travel customer representative/REMOTE

ETS
Wilmington, Delaware, United States
Full Time
Remote
Junior
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 3 weeks ago

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Excellent 4.7

Job summary

As a Travel Customer Representative, you will support clients throughout their travel journey, handling inquiries, resolving issues, providing booking updates, and ensuring excellent service. Key responsibilities include responding to inquiries, assisting with bookings, and addressing concerns with empathy and professionalism.

Responsibilities

The representative will support clients throughout their travel journey by managing bookings, changes, and cancellations. They are also responsible for responding to inquiries and resolving issues with empathy and professionalism.

Qualifications

Communication Skills Customer Service Empathy Organizational Skills Problem-solving Technology Proficiency Travel Booking Platforms

The ideal candidate possesses strong customer service experience and excellent communication skills. Proficiency with technology and the ability to quickly learn booking platforms are also required.

English

Benefits

  • Flexible scheduling
  • Career growth opportunities
  • Travel perks
  • Exclusive industry discounts
  • Ongoing training

Company

ETS

ETS

linkedin
Education Administration Programs
Location
Wilmington, Delaware, United States
Website
ets.org

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Excellent 4.7
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