Customer Success Manager (Remote)

Neumo Holdings LLC
Texas, United States
Full Time
Remote
Mid
0+
Bachelor Degree
Customer Service & Support Government Public Administration

Posted 1 month ago

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Excellent 4.7

Job summary

The role involves managing customer renewals, negotiating terms, fostering strong relationships, and driving revenue growth within designated territories, primarily focusing on public sector accounts. It requires skills in negotiation, account management, and strategic planning, along with experience in handling large transactions in a fast-paced environment.

Responsibilities

The Customer Success Manager is responsible for executing renewal strategies, negotiating commercial terms, and driving incremental revenue within a designated territory. They act as a trusted advisor to customers, ensuring retention and growth while collaborating with internal teams to manage the sales pipeline.

Qualifications

Account Management Customer Relationship Management Customer Success Negotiation Renewals

Candidates must hold a bachelor's degree and possess at least 3 years of experience in customer success or account management, preferably within the public sector. Strong skills in contract negotiation, sales operations, and managing large-scale transactions in a competitive market are required.

English

Benefits

  • Competitive benefits package
  • Compensation package

Company

Neumo Holdings LLC

Neumo Holdings LLC

linkedin
Government Administration
Location
Texas, United States
Website
neumo.com

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Excellent 4.7
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