Customer Service Representative

Guild Garage Group
Indianapolis, Indiana, United States
Full Time
On Site
Junior
USD 31,200 – 37,440
High School
Customer Service & Support Home Personal Services

Posted 2 weeks ago

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Excellent 4.7

Job summary

Seeking a friendly, proactive Customer Service Representative to support customers via phone, email, and chat, providing excellent service, handling a high volume of interactions, and working closely with technicians. Must have 1+ year experience, strong communication skills, and be team-oriented.

Responsibilities

You will serve as the primary point of contact for customers via phone, email, and chat to provide exceptional service and resolve inquiries. Additionally, you will maintain accurate records and collaborate with technicians to ensure seamless service delivery.

Qualifications

Active Listening Communication Customer Service Empathy Multitasking Organization Problem Solving ServiceTitan Teamwork Time Management

Candidates must have at least one year of customer service experience and possess strong communication and organizational skills. A high school diploma or equivalent is required for this role.

English

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Paid time off
  • Holidays
  • 401k
  • 401k matching
  • Employee discount
  • Employee referral program

Company

Guild Garage Group

Guild Garage Group

linkedin
Construction
Location
Indianapolis, Indiana, United States

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Excellent 4.7
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