IT Support Manager Salary Overview

The salary of an IT Support Manager is influenced by factors such as experience, educational background, industry certifications, geographical location, and the size of the organization they work for.

National Average: $65,000 - $110,000 per year

Entry Level $65K
Mid Level $80K
Senior $95K
Specialized/Lead Role $110K
Manager/Director $130K

Experience-Based Salary Ranges

Entry Level (0-2 years)

$65,000 - $75,000

Mid Level (3-5 years)

$76,000 - $90,000

Senior Level (6-9 years)

$91,000 - $105,000

Manager/Director (10+ years)

$106,000 - $130,000+

Entry Level (0-2 years)

  • Basic troubleshooting and support skills
  • Understanding of common IT systems
  • Assisting senior staff with projects
  • Developing documentation for support protocols

Mid Level (3-5 years)

  • Managing small teams
  • Implementing IT support processes
  • Coordinating with vendors for equipment and software
  • Ensuring compliance with IT policies

Senior Level (6-9 years)

  • Overseeing large support teams
  • Project management for IT initiatives
  • Strategic planning for IT support
  • Mentoring junior staff

Manager/Director (10+ years)

  • Directing IT support strategy
  • Budget management
  • Executive reporting and stakeholder management
  • Leading complex IT projects

Regional Salary Variations

Geographical location significantly affects compensation for IT Support Managers, with salaries typically higher in tech hubs and metropolitan areas due to cost of living and demand for skilled professionals.

New York City

$80,000 - $120,000

San Francisco

$85,000 - $130,000

Chicago

$75,000 - $115,000

Los Angeles

$78,000 - $118,000

Dallas

$70,000 - $105,000

Atlanta

$68,000 - $100,000

Phoenix

$65,000 - $95,000

Remote (US-based)

$70,000 - $110,000

  • Higher salaries in tech-focused regions
  • Variations due to state taxes
  • Remote roles offer flexibility
  • Cost of living impacts overall compensation

Industry Salary Comparison

IT Support Manager salaries can vary significantly across different industries, with technology and finance sectors typically offering higher compensation due to the critical role IT plays in their operations.

Industry Salary Range Bonus/Equity Growth Potential
Technology $85,000 - $130,000 High Very Good
Finance $80,000 - $125,000 High Good
Healthcare $75,000 - $110,000 Moderate Stable
Manufacturing $70,000 - $100,000 Low Limited
Education $65,000 - $90,000 Low Stable

Job Outlook and Career Growth

The demand for IT Support Managers is expected to grow as companies continue to expand their technological infrastructure, requiring skilled professionals to manage and optimize IT support services.

  • Rising reliance on IT services
  • Increased focus on cybersecurity
  • Expansion of remote work technologies

Salary Negotiation Tips

Negotiating your salary as an IT Support Manager requires preparation and understanding of industry standards. Here are some strategies to help you secure a competitive offer.

Preparation Strategies

  • Research Industry Salaries

    Understand the typical salary range for your role and experience level.

  • Know Your Worth

    Assess your skills, achievements, and certifications.

  • Prepare Your Value Proposition

    Be ready to explain how you add value to the company.

  • Set Your Minimum Acceptable Salary

    Determine the lowest salary you are willing to accept based on your needs.

During Negotiation

  • Be Confident

    Approach negotiations with confidence and clarity.

  • Listen Actively

    Understand the employer’s needs and constraints.

  • Be Flexible

    Consider non-salary benefits and perks in the negotiation.

  • Provide Concrete Examples

    Use past successes to justify your salary request.

  • Know When to Walk Away

    Be prepared to decline an offer that doesn't meet your expectations.