Customer Success Engineer

HUMAN
London, England, United Kingdom
Full Time
Hybrid
Mid
0+
Technology Information Technology Telecommunications

Posted 2 months ago

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Excellent 4.7

Job summary

We are seeking an Enterprise Customer Success Engineer with 3-5 years of experience in a technical customer-facing role, capable of leading complex enterprise integrations of security or software solutions, troubleshooting technical issues, and communicating effectively with diverse stakeholders across EMEA.

Responsibilities

You will lead complex enterprise customer integrations by managing implementation planning, configuration, and validation throughout the lifecycle. Additionally, you will partner with internal teams to troubleshoot technical issues and drive product improvements based on customer feedback.

Qualifications

API Customer Support Data Analysis Detection Logic JavaScript JSON SDK Traffic Analysis Troubleshooting Web Applications

Candidates must have 3-5 years of experience in a customer-facing technical role such as Solutions Architecture or Customer Success Engineering. A strong understanding of web applications, APIs, SDKs, and security integration patterns is required.

English

Benefits

  • Total rewards package
  • Well-being stipends
  • Learning stipends
  • Flexible work options
  • Dedicated time off

Company

HUMAN
Computer and Network Security
Location
London, England, United Kingdom
Website
human.us

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Excellent 4.7
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